Inteligencia artificial y gobernanza en la gestión académica y administrativa de la educación superior

Geovanny Francisco  Ruiz Muñoz; Juan Carlos  Vasco Delgado; Josselin Michelle  Alvear Dávalos

doi:10.59814/resofro.2024.4(6)508

Authors

Geovanny Francisco Ruiz Muñoz Universidad de Guayaquil, Ecuador https://orcid.org/0000-0001-7529-6342
Juan Carlos Vasco Delgado Universidad de Guayaquil, Ecuador https://orcid.org/0000-0003-0587-9758
Josselin Michelle Alvear Dávalos Universidad de Guayaquil, Ecuador https://orcid.org/0009-0006-7706-5226

DOI:

https://doi.org/10.59814/resofro.2024.4(6)508

Keywords:

artificial intelligence, educational technology, higher education, institutional administration, university governance

Abstract

The integration of artificial intelligence in university management represents a transformative challenge for higher education institutions in Latin America. This research analyzes the impact of implementing artificial intelligence systems in university governance, emphasizing academic and administrative management. Through a mixed methodological approach with quantitative predominance, a twelve-month longitudinal study was conducted in Latin American institutions that have implemented artificial intelligence systems. Results reveal significant improvements in administrative efficiency, reduction in operational costs, and resource optimization. User satisfaction showed substantial increase, supported by continuous training programs. Critical success factors identified include sustained executive support, progressive adaptation of technological infrastructure, and staff training. Significant challenges were identified in legacy system integration and data quality. The research demonstrates that effective implementation of artificial intelligence requires a systematic approach combining technological development with organizational change management, contributing significantly to the modernization of university management in the Latin American context.

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